![]() Seagate 500GB/1/2TB HDDs must be upgraded from FW Version 0001 to FW Version 0002.Seagate 146/300GB HDDs must be upgraded from FW Version 0002 to FW Version 0004.In order to permanently fix this problem, you must upgrade the HDD FW: ![]() However, this is not expected to resolve the problem permanently it is only a short term fix. The affected hard drives are not defective, but they do require a FW update. The HDD can be power cycled in order to correct the problem. The affected hard drives do not respond to all requests. If a power cycle of the server does not resolve the issue, open a case with the Cisco Technical Assistance Center (TAC) so that they can help you troubleshoot the issue.If the system comes online normally and begins to work properly, then the issue described in this document is the problem. In most cases, this involves a power cycle of the server. In order to verify that this is the problem, you must power cycle the hard drive(s) to clear/stop the assert storm. If you see any of the previously described messages, then it is possible that your system has encountered this issue.Here is an example of a Predictive Failure Alert message that you might encounter with the Cisco UCS B-Series servers:ĬIMC | Drive slot(Bay) SAS1_FAULT #0x22 | Predictive Failure asserted | Asserted HDD_07_STATUS: Drive Slot sensor, Drive Fault was asserted Here is an example of a Drive Fault Assert message: Here are some examples of messages that you might encounter with the Cisco UCS C-Series servers:īMC:storage:-: SLOT-5: Error on PD 17(e0x18/s16) (Error 02)īMC:storage:-: SLOT-5: State change on PD 17(e0x18/s16) from ONLINE(18) to FAILED(11)īMC:storage:-: SLOT-5: State change on VD 01/1 from OPTIMAL(3) to DEGRADED(2)īMC:storage:-: SLOT-5: VD 01/1 is now DEGRADED You might receive one or more messages to indicate that the RAID, RAID controller, Physical Drive (PD), or the Virtual Drive (VD) appears degraded or has failed. Search for messages in the SEL logs and/or the OBFL logs.If you run a FW version that is earlier than that previously described, and you believe that you have encountered this issue, complete these steps: Note: If you run Firmware (FW) Version 0004 or later on the 146GB and/or the 300GB hard drives, or firmware Version 0002 or later on the 500GB, 1TB, or 2TB hard drives, then this issue should not occur. This can occur when the drive asserts too frequently in a short period of time, which leads to an assert storm. Some Seagate hard drives might not respond to all requests. The affected products (listed in the Products Affected section) might not respond under certain conditions. Seagate 146/300/500GB/1TB/2TB HDDs may stop responding HDD Model #ST9300653SS - Upgrade from FW 0002 to FW 0004
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |